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FAQ

What are the shipping charges?

Delivery Charge All Over Bangladesh: 100TK

Do you have cash on delivery service?

Yes, we have cash-on-delivery service all over Bangladesh

How long does it take to send my order to the shipping company?

  • 1-3 Days (Working Days) Dhaka
  •  3-5 Days (Working Days) All Bangladesh

Can I cancel my order?

You can cancel your order instantly. But once your product is made, you can’t cancel the order. However, you can exchange it with another design within 5 business days if it is a free-size item.

What to do if my dress size is not okay?

Make sure to provide accurate measurements. We will take care of any mistakes made from our side. If you give us the wrong measurements, u still can send the product for altering, a standard alters charge will be added.

Can I return a product?

You can return a product for replacement or refund within 3-5 days of delivery if it meets the following conditions:

  • the product is damaged, defective or counterfeit
  • the product is of the wrong size
  • the product is unused, original packaging, seals, and tags are intact

How to return a product?

To return a product follow the steps below: Inform us by calling at +8801687758307 or by inboxing us via messenger https://m.me/114364388197306 Pack your product including all tags, accessories or free gifts (if any) you received Send it to us by yourself at the following address Nobodoy Housing, Adabor, Mohammadpur, Dhaka, Bangladesh.

When can I ask for a refund?

  • You have received a damaged, defective, or wrong product
  • The product is not of the expected size/measurement or color
  • You have already paid but the desired product is out of stock
  • Note: No refund is applicable for any customized orders

How will I get the refund?

  • The money will be refunded to the original payment method if you have paid via bKash or debit/credit card
  • If you have paid by cash we can refund by bKash to a number of your choice
  • Refunds may take 10 business days.